Privacy Policy

NeoExalt, LLC (“NeoExalt,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.neoexalt.com (the “Site”) or use our services. By accessing or using our Site, you agree to the practices described in this policy.

Information We Collect

We may collect personal information that you voluntarily provide, such as:

  • Name, phone number, and email address

  • Service requests or inquiry details

  • Billing or payment information (when applicable)

We only collect information you choose to share with us directly through forms, service requests, or communications.

How We Use Your Information

NeoExalt uses the personal information you provide to:

  • Operate and maintain the Site

  • Deliver the products or services you request

  • Respond to customer support inquiries

  • Send important updates or notifications regarding services

  • Improve our offerings and customer experience

With your permission, we may occasionally send you information about new services or special promotions.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Third-Party Service Providers

We may partner with trusted third parties to help us operate the Site or provide services on our behalf (e.g., website hosting, email delivery, payment processing, or telecommunications).

These companies only receive the information necessary to perform their assigned functions and are obligated to keep it confidential and secure.

Legal Disclosures

NeoExalt may disclose personal information if required to:

  • Comply with legal obligations or valid governmental requests

  • Protect or defend our rights and property

  • Prevent or address fraud, security, or technical issues

  • Protect the safety of users, staff, or the public

Your data may be processed and stored in the United States or other countries where NeoExalt or its service providers maintain facilities.

Access and Control of Your Information

Your personal information is accessible only to authorized NeoExalt personnel (customer service, management, or technicians) as needed to provide support or fulfill service requests.

You may contact us at any time to review, update, or request deletion of your personal data.

Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Sensitive information (such as payment data) is transmitted securely using encryption protocols like SSL (Secure Socket Layer) and stored on protected servers with restricted access.

Cookies

NeoExalt does not currently use cookies. If cookies are introduced in the future to improve user experience or analytics, this policy will be updated accordingly.

Changes to This Policy

NeoExalt may revise this Privacy Policy from time to time. Any updates will appear on this page with a new “Last Updated” date. Significant changes may also be communicated directly via email or a site notice.

Your continued use of the Site after updates indicates acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.